2026-05-25 09:02:24
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At RANKOO FASTENER, we believe successful business comes from clear communication, reliable quality, and professional service.
To help our overseas customers better understand our working process, here is a simple introduction to how we complete an international stainless steel fastener order from inquiry to shipment.
Step 1 — Inquiry
Customers send us their requirements, drawings, specifications, or samples.
Typical information includes:
Product type
Material grade
Size and dimensions
Surface treatment
Quantity
Packaging requirements
Our sales team carefully reviews every detail to ensure accurate understanding before quotation.
Step 2 — Technical Confirmation
For customized products, our engineering team will confirm:
Drawings
Thread standards
Mechanical properties
Surface finish
Production feasibility
If necessary, we can also provide:
Technical suggestions
Material recommendations
Cost optimization solutions
Clear technical confirmation helps avoid mistakes and ensures efficient production.
Step 3 — Quotation
After confirmation, we provide a detailed quotation including:
Unit price
Tooling cost (if applicable)
Delivery time
Trade terms (FOB / CIF / EXW)
Payment terms
We always aim to offer competitive prices with stable quality.
Step 4 — Sample Approval
For customized fasteners, samples can be arranged before mass production.
Customers may check:
Dimensions
Surface appearance
Installation compatibility
Performance requirements
Mass production starts after sample approval.
Step 5 — Production
Once the order is confirmed, production begins according to the approved specifications.
Our production process includes:
Material inspection
Cold forging or machining
Thread rolling
Surface treatment
Quality inspection
Every step is controlled carefully to ensure product consistency.
Step 6 — Quality Inspection
Before shipment, our QC team performs inspections including:
Dimension inspection
Thread gauge inspection
Surface inspection
Hardness testing
Salt spray testing (if required)
Inspection reports and photos can be provided to customers before delivery.
Step 7 — Packaging
Proper packaging is extremely important for international transportation.
We provide:
Export cartons
Wooden pallets
Wooden cases
Customized labels and markings
Strong packaging helps protect products during long-distance shipping.
Step 8 — Shipment
After final confirmation, goods are arranged for shipment by:
Sea freight
Air freight
Express delivery
We provide complete shipping documents including:
Commercial Invoice
Packing List
Bill of Lading
Certificate of Origin (if required)
Customers can track the shipment smoothly until arrival.
Step 9 — After-Sales Service
Our cooperation does not end after shipment.
We continue to support customers with:
Technical assistance
Reorders
Product improvement suggestions
Future project support
Long-term cooperation and mutual trust are always our goal.
At RANKOO FASTENER, we are committed to providing reliable stainless steel fastening solutions with professional service and stable quality.
We look forward to building successful partnerships with customers worldwide.
Jack Cai
Sales Manager